Services


SHIP AGENCY SERVICE

Our fully established Agency Department offers full agency representation in all Indonesian (ports) We provide the following services:

Agency attendance for Bunker/Loading/Discharging/Dry-docking.
Protective agency attendance
Full husbandry attendance
Liner Agency
Bunker Supply
Ship Supply & Repairs
Arrangement for priority berthing
Transhipment of cargo to other ports worldwide
Ship to Ship Transfer
Warehousing/Inland transportation
Heavy Lift and Project cargo services .
Hull/Tank cleaning
Cargo Surveys
Class Survey
Supercargo Services
Port Clearance

In addition to professional service and prompt attention; we offer competitive pricing and final itemized disbursement accounts within 45 days of vessel’s departure.

NON-LINER SERVICE
To meet customers’ demand for shipment of their cargo from/to any other ports in Indonesia to worldwide destination, We are offering non-liner break-bulk service. The service is reliable and adjustable to any of customers’ schedule of shipment to accommodate cargos:

• IMO cargo, Dangerous cargo
• Overweight / oversize cargo
• Military equipment
• Explosive cargo
• Project cargo
• Liquid cargo
• Special goods (Yacht, Helly, Barge, etc.)

SERVICE COMMITMENTS

Joy shipping agency Indonesia operation started since 2006 with employees who are very skilled in their fields and has quickly built of first class principals. In addition to experience in agency, we are also experience to handle project, dry bulk, tanker, liner, cruise, offshore support, bunkering, dry docking, crew care, also total logistic management with home base at Jakarta covering all Indonesia water area which we always send one person in charge (Port Captain) to monitoring all activities in every port.

We actively seek opportunities to reduce the risk to Charterers, Operators, Owners, Terminals, and Receivers through a high level of communication geared towards problem prevention. Being aware of situations allows us to both actively prevent and respond properly should special situations arise. We continuously provide the following service and commitment:

– Proactive, Detailed, Timely, Accurate
– Local Offices = Local Knowledge
– Develop and Retain Experienced Staff
– Specially Tailored Services
– Independently Audited and Financially Sound